Corporate Travel Coordinator

Corporate Travel Coordinator

JOB DESCRIPTION

Summary/Objective
Coordinates all travel arrangements for employees under the supervision of the Corporate Travel & Expense Manager. This includes booking air travel, airport transportation, hotels, car rentals and meeting sites, holiday and corporate event planning and rate negotiation.

Essential Functions

1. Assist employees in arranging and booking all aspects of business travel.
2. Works closely with Travel Agency on Concur based bookings.
3. Works with hotels and other vendors to negotiate and secure favorable rates and terms.
4. Responsible for monitoring hotel credit card authorization and reconciliation.
5. Works effectively with various departments on event planning including scheduling, catering and facility preparation.
6. Maintains excellent relations with travelers and outside vendors while acting with a sense of urgency.
7. Demonstrates excellent telephone and service etiquette.
8. Works in fast paced, multi-tasking environment with little supervision.
9. Other duties as required to support department.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Attention to Detail: Taking responsibility for a thorough and detailed method of working.
2. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
3. Oral Communication: Shaping and expressing ideas and information in an effective manner.
4. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
5. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
6. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Must be able to perform repetitious hand/eye movement.  Must be able to sit for long periods of time. Must be able to lift up to 15 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel
No travel is expected for this position.

Required Education and Experience

1. 2 year degree
2. 1-2 years related experience with Concur or other travel booking system.

Preferred Education and Experience

1. Associates degree in hospitality, travel administration, or related field.
2. 2+ years’ experience in Travel Agency or Corporate Travel
3. Experience with multiple travel tool platforms

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

AAP/EEO Statement
[Insert AAP/EEO statement here, if applicable.]

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.