National Recruiter

National Recruiter

Classification Exempt

Reports to Senior National Recruiter

JOB DESCRIPTION

Summary/Objective Cellular Sales is in search of an experienced recruiter to join our National Recruiting Team in Knoxville, TN. The National Recruiter will assist Headquarters with developing, executing, and assessing candidate sourcing strategies. The National Recruiter will serve as a recruitment process subject matter expert and help promote best practices to optimize recruiting efforts across the country. Ideal candidates have substantial experience with high volume recruiting and demonstrate strong organizational and interpersonal skills.

Essential Functions

1. Ask targeted questions according to established guidelines to obtain required information.

2. Analyze employment-related data and prepare necessary reports.

3. Collaborate with management to develop or implement personnel policies or procedures.

4. Communicate with applicants to provide updates on application status.

5. Develop or implement recruiting strategies to meet current or anticipated staffing needs.

6. Provide applicants with information regarding job duties, responsibilities, compensation, benefits, schedules, and working conditions.

7. Interpret and communicate HR policies, procedures, laws, and regulations.

8. Contact applicants via phone or email to schedule and conduct interviews.

9. Meet with supervisors to discuss progress, priorities and completed assignments.

10. Manage full cycle recruiting for a wide range of corporate and technical roles, including specialized Contact Center positions.

11. Lead strategy and execution for Contact Center recruiting and drive continuous improvement initiatives.

12. Source, screen, and present qualified candidates to appropriate hiring teams.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.

2. Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service.

3. Functional Expertise and Usage: Acquiring and applying functional knowledge in an area of specialty that is not technical (for example, Sales, Finance, and Human Resources management).

4. Oral Communication: Shaping and expressing ideas and information in an effective manner.

5. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.

6. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.

Supervisory Responsibility This position has no supervisory responsibilities.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel 5% travel is expected for this position.

Required Education and Experience

1. High School diploma or equivalent required.

2. 2+ years of Corporate Recruiting experience (agency experience considered)

3. Proficiency with applicant tracking systems (ICIMs is a plus)

Preferred Education and Experience

1. College Degree or equivalent combination or education and experience

2. Experience with technical and/or high-volume recruiting

3. Strong sourcing capabilities using a variety of tools and platforms.

Additional Eligibility Qualifications

(Knowledge, Skills, Abilities) Knowledge

1. Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training and compensation and benefits.

2. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

3. Clerical — Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms, and other office procedures and terminology. Coordination of people and resources.

Skills

1. Active Listening — Giving full attention to what candidates say, taking time to understand the points being made, asking questions as appropriate and allowing candidates the opportunity to reveal important information about themselves that may be relevant to the position.

2. Administration and Management — Knowledge of business and management principles involved in strategic planning; understanding staffing needs and budget restraints. Managing files and records.

3. Law and Government — Some general knowledge of laws and government regulations.

4. Lead Generation — Actively looking for candidates that may be a good fit for the organization.

5. Writing — Communicating effectively in writing as appropriate for the audience.

6. Time Management — Managing one's time effectively.

7. Coordination — Adjusting personal actions in relation to others' actions and needs of the organization.

8. Coaching and Feedback — Provide direction and guidance for the recruiting coordinator.

Abilities

1. Written Expression — The ability to communicate information and ideas in writing so others will understand.

2. Process/Function Management – The ability to manage an ensemble of activities of planning and monitoring the performance of a process.

3. Discernment – The ability to quickly and accurately judge an event, situation or development.

4. Written Comprehension — The ability to read and understand information and ideas presented in writing.

5. Selective Attention — The ability to concentrate on a task over a period of time without being distracted.

6. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

AAP/EEO Statement [Insert AAP/EEO statement here, if applicable.]

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.